Frequently Asked Questions


Do you ship outside of Australia?

Yes we do.  Visit our Shipping page to find out more.

What are the animals made of?

All of the animal figurines we stock are made from non-phthalate PVC.  Please visit our Safety page for more information.

Can I be a brand rep for your store?

We are so glad you love our products!  We currently have a wonderful team of brand reps and enthusiasts and if we are ever looking for more we will do a search via our Instagram page.  We love working with reps and enthusiasts who have purchased from us and are loyal to our store.

Do you sell the animals in sets?  Or is there a discount for purchasing multiple animals?

At this time the animals are only available for individual purchase (with the exception of our animal sets).  We don't offer discounts on purchasing multiple animals, however we do offer free standard shipping on orders over $120.

Why isn't AfterPay working?

AfterPay is only available as a payment option if your order totals $50 or more.

When will the animals sets be back in stock?

We will keep you updated via our Instagram, Facebook and Newsletter.  All of the products that are included in the sets are available for individual purchase.

Can my order be sent as a gift?

It sure can!  Just put the details of the person you want your order shipped to in the Shipping Address section and if you leave a message in the notes section of your order we will attach a little whale or flamingo card to your order with the message.

Do you want to collaborate/be part of a photo shoot/giveaway/charity auction?

We get these requests a lot and are selective about who we collaborate with. Please send us an e-mail if you would like to work with us hello@oh-ivy.com Please no Instagram DMs or Facebook messages.

If you have any other questions please contact us via e-mail hello@oh-ivy.com